There are three steps to our lease approval process:
- Order a graphics card online and make your first month’s payment using a standard credit / debit card. We cannot process new customer orders over the phone, and we do not accept pre-paid / reloadable debit cards. Note that the billing address needs to match the shipping address and the payment card must be under the account holder’s name.
- Once we confirm that your payment card is not a pre-paid debit card, we will send you an email requesting a scan or photo of your ID, payment card, and selfie of you holding your ID. We do this for two reasons:
- To verify that you are 18 years of age or older.
- To combat identity fraud.
- Once we receive the required documents and your identity is verified, we will call you at the phone number on your account to confirm your order and shipping address.
Once we have your ID on file, we will not ask for it again on future orders. After your lease has been approved, your order will be shipped out within 1-5 business days. A shipment confirmation email with the tracking number will be sent to you after your order has been shipped.