Lease Program Guide
Your lease payments are billed on a monthly basis.
Lease term is 12 months with a 13th month's payment for buy out
The PC Components we lease may be brand new or “previously enjoyed” (used, returned after an upgrade). Returned components are thoroughly cleaned and tested before they are shipped out.
We restrict the number of PC Components leased to a new customer to 1 (one). After six months of good payment history, a customer may add one more component to their account.
Our Infinite Upgrades® Program allows you to upgrade to the next latest and greatest PC Components for free, at any time, as many times as you like. Do note that when you perform an upgrade, you sign a new 12-month lease term and any payments made prior to on the old component do not transfer to the upgrade component.
There is an EARLY TERMINATION FEE should you wish to cancel your subscription before the end of the lease term. After the 1st 14 days, the fee is equal to two months' payments. Within the 1st 14 days, you may cancel your subscription with no early termination fee and be refunded your first month’s payment less a $40.00 restocking fee.
Lease Approval Process
Step 1: Place Your Order
To start the lease process, follow these simple steps:
- Go to the Graphics Cards or CPU products page.
- Choose your PC Component and register your account.
- Checkout, agree to the terms & conditions of the Lease Agreement and make your first monthly payment using your standard credit / debit card (we do not accept pre-paid or reloadable debit cards as well as payment cards NOT under the account holder’s name).
Step 3: Order Confirmation
After verifying your identity, a Cutting Edge Gamer customer service associate will call you to confirm your order and your shipping address for the final step in our approval process. Your lease is now approved!
We typically ship within 1-2 business days after your lease has been approved via free ground shipping. However, you may pay for expedited shipping. Extra rates for Expedited Shipping are as follows:
- UPS Next Day Air = $90.00 + $30.00 for each additional component
- Guaranteed 1-2 day shipping. Saturday shipping is not guaranteed.
- UPS 2nd Day Air = $40.00 + $12.50 for each additional component
- Guaranteed 2-3 day shipping. Saturday shipping is not guaranteed.
To request expedited shipping, please note it in the ‘ additional notes’ section of your order or let a representative know when we call to confirm your order. You will be charged for expedited shipping once your order has been fully confirmed.
Shipping charges are taxable; however, sales tax is only required for orders shipping into states where Cutting Edge Gamer has or may have nexus and where states require the collection of sales tax by online retailers for state tax purposes under applicable laws.
Once shipped, we will send you a shipment confirmation email with the lease start / end dates and the tracking number. Signature is required for delivery as we do not like to leave expensive items unattended on somebody’s doorstep!
Buy Out Option
13 Payments = Component Purchase
If upgrading is not your thing, then our “lease-to-own” feature through our Buy Out Option is for you. You do not return the component back to us after the 12 month lease term is over. Instead use the Buy Out Option, which is equal to one month’s payment, to purchase the component outright at the end of the lease term!
You do not need to contact us that you wish to choose the Buy Out Option. Once we receive your thirteenth payment, we will send you your final account summary, your purchase receipt and end your subscription billing at that time. It’s that easy.
Please note that if you do upgrade, you start a new 12 month term – effectively restarting the clock on the number of payments made on the lease – and any payments made on the old component do NOT transfer to the upgrade component.
Infinite Upgrades® Program
Membership has its rewards
Future Proof Your Gaming Rig!
Our Infinite Upgrades® Program allows you to upgrade to the next latest and greatest PC Component for free, at any time, as many times as you like. No hidden fees. Upgrade up, down, left, right – it’s up to you!
Processing Your Upgrade is Easy
Follow these easy steps to process your upgrade:
Log into your Cutting Edge Gamer account.
Click on ‘Products’ and then choose the PC Component you wish to upgrade.
Click on ‘Upgrade or Downgrade’ on the left hand side or simply the ‘Upgrade’ button below the PC Component's image.
Find your upgrade component and click ‘Select Upgrade’.
Depending on the difference in the lease rates, you may be charged a prorated additional charge (upgrading to a higher priced component) or may receive a prorated credit (going to a lower priced component). By completing the checkout, you do agree to a new 12-month term as part of the upgrade and our system will modify your monthly rate to the new rate. That’s it!
Do note that when you perform an upgrade, you sign a new 12-month lease term and any payments made prior to on the old component do not transfer to the upgrade component (there may be some proration if the upgrade is performed mid-billing cycle).
Return Shipping is on Us
We will send you shipping materials and a prepaid return label with your upgrade shipment so you may return the old component to us free-of-charge.
You select your upgrade, sign a new 12-month lease, and we send you the upgrade card first* and give you fourteen (14) calendar days to have the old component in-transit back to Cutting Edge Gamer. There are exceptions to our ship-first policy, which are outlined below.
(*) – We may ask you to return the previously enjoyed component back to us first in these limited scenarios:
- You are a new customer who upgrades or requests an RMA prior to their second monthly payment,
- You move but are unable to provide a new utility bill to verify your new address,
- You are a customer with a history of past due payments,
- You are a customer who has a poor timely return history (i.e. return shipments placed in-transit outside of the provided 14-day window), or
- Your account shows signs of fraudulent activity.
In these instances, we will send you a prepaid return label first via email, and once we see that the return shipment is in-transit, we will then ship out the upgrade order.
Late Fees for Late Returns
We give you fourteen (14) calendar days to have the old component in-transit back to Cutting Edge Gamer. However, if you exceed the allowable 14 days, then we will charge your account a prorated Late Fee calculated based on the number of days exceeding 14 days, divided by 30, and multiplied by the monthly lease rate of the component being returned.
We Allow Upgrades from Two Components to One Component
We do allow upgrades from two components to one. We do not allow upgrades from three or more components down to one component.
In-House RMA Service
The quickest RMA service in the industry
Get Back Up in 2-5 Days, not 2-5 Weeks
Tired of waiting from 2 weeks to 2 months to get your replacement PC Component back from the manufacturer? Tired of paying for the shipping cost to RMA a defective component? Well look no further as we cover all of this for you with our service! Simply contact us at [email protected] or call us during normal business hours (M-F 9am-5pm CT) about the defective component, and we will send you a replacement or loaner component out to you immediately – and include a prepaid return label to ship the defective component back to us at no cost to you. Uptime is extremely important to you, so it is important to us!
Replacement versus Loaner PC Component
In most circumstances, we will ship you a replacement PC Component for your defective unit. However, if the PC Component you are leasing is not in stock and not readily available from distributors and/or retailers at the time, then we will send you a loaner component– equal or better in performance than the defective component– to you for use while we RMA the card with the manufacturer. Once we receive the replacement component back, we will ship it to you and swap out the loaner component. And of course, we will cover the shipping cost to you and back from you!
