What types of information does Cutting Edge Gamer collect and how is it used?
In order to give you the best experience on our Website, Cutting Edge Gamer may collect information about you. Typically, we may ask you to submit personal and/or demographic information if you decide to:
- sign up for a Cutting Edge Gamer account (i.e., participate in our leasing service or purchase a product from us); and/or,
- send us a message using our “Contact Us” e-mail address.
The types of information requested for each feature above and the way the information is used are detailed by category below. Under all circumstances, we will only collect the information deemed reasonably necessary to fulfill your online requests and our legitimate business objectives.
Cutting Edge Gamer Account Registration
To create a Cutting Edge Gamer account, we ask you for certain personally identifying information, including your full name, e-mail address, telephone number, and billing and shipping addresses. We may also ask you to create a password, provide a scan or image of your government-issued identification card and/or driver license, and to provide other non-personal information such as your gender, game and platform preferences (including information about the games and hardware you own), hobbies and interests, and other information (also known as “demographic information”), and we may link this demographic information to your personal information. Once collected, we use the information above to: (i) create and give you access to your Cutting Edge Gamer account; (ii) process and ship your orders; (iii) communicate with you (via e-mail or phone) about the status of your orders; and (iv) answer any requests that you may have.
From time to time, we are approached by third party companies and organizations that provide product-related special offers or other offers that we believe may be of interest to you. To extend these offers to you, we may use your Cutting Edge Gamer account information to send out promotional mailings on their behalf. If you decide to sign up for a third party offer, then with your consent we may also share your Cutting Edge Gamer account information with the third party offer provider. We see this as a value-added service helping you find useful products or services. We strive to limit the notices and communications to those that we think you would appreciate receiving. If you want to be excluded from these promotional mailings, you may opt out by contacting us at [email protected].
We may also use your personal and demographic information in aggregate for our internal marketing and demographic studies, so we can constantly improve the online products and services we provide you and to better meet your needs.
Sharing Pages With Friends
When you use the Cutting Edge Gamer website to share pages with your friends, Cutting Edge Gamer does not store or collect any of the information you enter (e-mail addresses, login information, etc.) to share these pages. Because we don’t store your information or your friends’ information, we will never send spam to you or your friends, or sell your personal information to others.
What happens if I refuse to provide my personal information to Cutting Edge Gamer?
If you choose not to submit personal information when requested, you will not be able participate in the Cutting Edge Gamer leasing service or purchase products from Cutting Edge Gamer. For example, if you refuse to share your e-mail address, you will not be able to create a Cutting Edge Gamer account. To simply browse our website, however, you do not need to give us any personal information.
Like many web sites, CuttingEdgeGamer.com may set “cookies” on your computer. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser, allowing us to automatically identify you when you return to our website. They help us to match the cards you’ve chosen to lease with your individual account, and to personalize the CuttingEdgeGamer.com website for you. Information contained in a cookie may be linked to your personally identifying information. If cookies are not enabled on your web browser, you will not be able to use the Cutting Edge Gamer website or the Cutting Edge Gamer service. The “help” menu on most web browsers will tell you how to enable cookies.
Your order and billing history are also tracked automatically from the beginning of your Cutting Edge Gamer membership. This allows you to log in to your account and see a complete list of products you have either leased or purchased from us. However, leased products purchased via the Buy Out Option are removed from your account after purchase; however, your billing history will remain on your account.
Who is collecting my personal information, and is it shared with anyone?
The information that you disclose on the Cutting Edge Gamer website is collected by Cutting Edge Gamer or by a vendor on Cutting Edge Gamer’s behalf and is used in accordance with the practices set forth above. A breakdown of our data disclosure policies follows:
Agents and Contractors
Co-Sponsors and Promotional Partners
Disclosure and/or Transfer of Personal Information
We may disclose any and/or all personal information about you in the good faith belief that we are required to do so by law, including but not limited to requests pursuant to subpoena or court order, and/or disclosure to local, state, or federal law enforcement, or other government officials pursuant to investigations they are conducting. In addition, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, Cutting Edge Gamer’s customer information may be transferred to our successor or assignee.
We may provide our prospective partners, advertisers, and other third parties with aggregate data about members and visitors to the Cutting Edge Gamer Website. However, such data is anonymous, and we do not disclose personally identifying information about specific users.
Can I choose how my personal information is used?
If you wish to opt out of receiving the Cutting Edge Gamer special offers and promotional information, contact us at [email protected].
How can I view or update my personal information?
To view or update your name, e-mail address, password, billing address or other account information, log in to My Account. There is a link to My Account on most pages of the Cutting Edge Gamer Website. Please note that you must log in with your e-mail address and password before you can update any account information.
What is Cutting Edge Gamer’s policy regarding children?
Though the Cutting Edge Gamer service is fun for all ages, you must be 18 years of age or older to create a Cutting Edge Gamer account and use the leasing service. You also must be 18 years of age or older to create a Cutting Edge Gamer account and purchase products from us. Parents who wish to create an account on behalf of their children may do so provided that the parent is the account holder.
How do I ask a question or file a complaint? (Contact Information)
4107 Medical Pkwy Suite 201
Austin, TX 78756
By phone: (512) 481-2134 – Monday-Friday, 9am-5pm CT
Or e-mail: [email protected]
Any personal information you provide to the above postal mail or e-mail address will not be used to send you promotional materials unless you request it.