General Tips

Graphics card won’t post? Artifacting issues? Over heating? Computer Crashes? Loud Fan Sounds? Driver Crashes? Sound familiar? We have seen it all during our last nine years in business. Graphics cards have issues, break or plain stop working, that’s why are here to help. Check out our guide below and hopefully some of these tips can resolve your card issues without need for an RMA!

 

Here are some troubleshooting tips to help isolate the issue to the graphics card:

1) First, try re-seating the graphics card and ensure the power and video cables are installed properly.
2) If a second PCI-E slot is available, try installing the graphics card in another PCI-E slot and re-test.
3) Check your video cables to make sure they are not faulty and that they are the same video standard as the graphics card (DisplayPort 1.4 / 1.4a versus 1.2, HDMI 2.0 versus 1.4, etc.).
4) Check your monitor’s video input standards to make sure they are the same as the graphics card.
5) Install a known good graphics card in your system to insure that there is nothing else wrong (or install the potentially bad graphics card in another known good system to see if the issues replicate).
6) Sweep all old drivers and install new ones.
7) If that does not help, re-image entire system.
8) Other items that will cause artifacting: bad PSU, bad memory, bad video cable and/or video adapter.

No Display - Updating BIOS on Your Nvidia GPU

Here are some steps for flashing the BIOS of your NVIDIA GPU:

Tools that you will need:

-**GPU-Z** found here: http://www.techpowerup.com/downloads/1709/TechPowerUp_GPU-Z_v0.3.8.html

-**NiBiTor** found here:  https://www.guru3d.com/files-details/nvidia-bios-editor-download-nibitor.html

-**nvflash** found here:  https://www.techpowerup.com/download/nvidia-nvflash/

**Once you have these tools downloaded, follow this guide for flashing the BIOS:** http://www.techpowerup.com/forums/threads/guide-for-flashing-bios-of-nvidia-gpu.119955/

It’s very important to save a copy of your current BIOS (Step 1) in case anything happens during the flashing process.

No Video - Run Display Driver Uninstaller W10 (AMD)

1) Please run Display Driver Uninstaller: http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

2) Run it in Safe Mode. To put Windows 10 into Safe Mode: http://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10

3) After clearing drivers, re-install the AMD graphics card into system and download the AMD driver for W10 64-bit: https://www.amd.com/en/support

4) Reboot system.

No Video - Run Display Driver Uninstaller W10 (NVIDIA)

1) Please run Display Driver Uninstaller:
http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

2) Run it in Safe Mode. To put Windows 10 into Safe Mode:
http://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10

3) After clearing drivers, re-install the NVIDIA graphics card into system and download the NVIDIA driver for Windows 10:
http://www.geforce.com/drivers

4) Reboot system.

 

Hopefully one of those tips was able to solve your issue. If not you can always reach out to us via our Support Tickets and we can help you with our 3-5 day RMA service.

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