The Leader in Leasing Graphics Cards

Support & Policies

Privacy Policy

Cutting Edge Gamer respects the privacy rights of our online visitors and is committed to protecting the personal information collected about you.  To further this commitment, we have adopted this Online Privacy Policy (“Privacy Policy”) to guide how we collect, store, and use the information you provide us online.  Cutting Edge Gamer follows established online information collection and use practices.

The scope of this Privacy Policy

The website you are currently visiting is operated by CuttingEdgeGamer, LLC, a company located in Austin, Texas.  This Privacy Policy currently applies to the website operated by CuttingEdgeGamer, LLC (referred to as the “Cutting Edge Gamer Website,” “our Website,” or “CuttingEdgeGamer.com”).

In the future, if we wish to include additional websites under this Privacy Policy, we will take reasonable steps to list them above and ensure that they provide a link to this Privacy Policy.

Please note that this Privacy Policy applies only to information submitted and collected online through the Cutting Edge Gamer Website (as listed above), whether maintained by Cutting Edge Gamer or one of our vendors, and does not apply to information that may be collected by Cutting Edge Gamer offline.  In addition, this Privacy Policy does not extend to websites maintained by other companies or organizations to which we link or which link to us.  Because we cannot guarantee that the privacy policies of such sites meet our high standards, we encourage you to read the privacy policy of the website to which you link before you submit any personal information to that site.

Please note that by using our Website, you signify your assent to Cutting Edge Gamer’s Online Privacy Policy.  If you do not agree to this Privacy Policy, please do not use our Website.  We reserve the right to make changes to this Privacy Policy.  Please check back from time to time to ensure that you are aware of these changes.  Your continued use of our Website will signify your acceptance of these changes.  Please note that if we make a material change to this Privacy Policy, we will notify you by posting the change on our Website or in this Privacy Policy and, if necessary, give you additional choices regarding such change.

What types of information does Cutting Edge Gamer collect and how is it used?

In order to give you the best experience on our Website, Cutting Edge Gamer may collect information about you.  Typically, we may ask you to submit personal and/or demographic information if you decide to:

  • sign up for a Cutting Edge Gamer account (i.e., participate in our leasing service); and/or,
  • send us a message using our “Contact Us” e-mail address.

The types of information requested for each feature above and the way the information is used are detailed by category below.  Under all circumstances, we will only collect the information deemed reasonably necessary to fulfill your online requests and our legitimate business objectives.

Cutting Edge Gamer Account Registration

To create a Cutting Edge Gamer account, we ask you for certain personally identifying information, including your full name, e-mail address, telephone number, and billing and shipping addresses.  We may also ask you to create a password and to provide other non-personal information such as your gender, game and platform preferences (including information about the games and hardware you own), hobbies and interests, and other information (also known as “demographic information”), and we may link this demographic information to your personal information.  Once collected, we use the information above to: (i) create and give you access to your Cutting Edge Gamer account; (ii) process and ship your orders; (iii) communicate with you (via e-mail or phone) about the status of your orders; and (iv) answer any requests that you may have.

From time to time, we are approached by third party companies and organizations that provide card-related special offers or other offers that we believe may be of interest to you.  To extend these offers to you, we may use your Cutting Edge Gamer account information to send out promotional mailings on their behalf.  If you decide to sign up for a third party offer, then with your consent we may also share your Cutting Edge Gamer account information with the third party offer provider.  We see this as a value-added service helping you find useful products or services.  We strive to limit the notices and communications to those that we think you would appreciate receiving.  If you want to be excluded from these promotional mailings, you may opt out by contacting us at [email protected].

We may use your Cutting Edge Gamer account e-mail address to send you service-related announcements that tell you about updates to our Privacy Policy or Terms and Conditions, new areas or features on our Website, new card offerings, changes to our online service or technical support policies, and other related changes.

We may also use your personal and demographic information in aggregate for our internal marketing and demographic studies, so we can constantly improve the online products and services we provide you and to better meet your needs.

Sharing Pages With Friends

When you use the Cutting Edge Gamer website to share pages with your friends, Cutting Edge Gamer does not store or collect any of the information you enter (e-mail addresses, login information, etc.) to share these pages.  Because we don’t store your information or your friends’ information, we will never send spam to you or your friends, or sell your personal information to others.

What happens if I refuse to provide my personal information to Cutting Edge Gamer?

If you choose not to submit personal information when requested, you will not be able participate in the Cutting Edge Gamer leasing service.  For example, if you refuse to share your e-mail address, you will not be able to create a Cutting Edge Gamer account.  To simply browse our website, however, you do not need to give us any personal information.

Does Cutting Edge Gamer use cookies or other passive means to collect information?

Like many web sites, CuttingEdgeGamer.com may set “cookies” on your computer.  Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser, allowing us to automatically identify you when you return to our website.  They help us to match the cards you’ve chosen to lease with your individual account, and to personalize the CuttingEdgeGamer.com website for you.  Information contained in a cookie may be linked to your personally identifying information.  If cookies are not enabled on your web browser, you will not be able to use the Cutting Edge Gamer website or the Cutting Edge Gamer service.  The “help” menu on most web browsers will tell you how to enable cookies.

Your order and billing history are also tracked automatically from the beginning of your Cutting Edge Gamer membership.  This allows you to log in to your account and see a complete list of cards you’ve leased from us.

Who is collecting my personal information, and is it shared with anyone?

The information that you disclose on the Cutting Edge Gamer website is collected by Cutting Edge Gamer or by a vendor on Cutting Edge Gamer’s behalf and is used in accordance with the practices set forth above.  A breakdown of our data disclosure policies follows:

Agents and Contractors
We may use outside companies, agents, and contractors (“vendors”) to perform some important Cutting Edge Gamer tasks, such as processing payment transactions, delivering your orders, and operating.  In the course of doing so, these vendors can come into contact with some of your personally identifying information.  However, we only give them access to the information they need in order to actually perform their tasks, and they are bound by the terms of this Privacy Policy; that is, they must treat your personal information the same way we do.

Co-Sponsors and Promotional Partners
From time to time, we may run contests, special offers, or other events or activities (“events”) on our Website.  Information collected for these events may include personal information (e.g., name, mailing address, etc.) and may be collected by or shared with a third party sponsor, co-sponsor, or other reputable third party (e.g., promotional partner, retailer, or game or magazine publisher).  If you provide information to such third parties, you give them permission to use it for the purpose of that event and any other use that you approve.  We cannot control third parties’ use of your information.  If you do not want your information to be collected by or shared with a third party, you can choose not to participate in these events at the time of the contest/event or when the information is collected.  In some instances, we may have an arrangement with a promotional partner or retailer, whereby they share with us customer information collected on their website.  In the event that we receive such data and combine it with our customer records, the combined information will be treated in accordance with this Privacy Policy.  Otherwise, all such information is subject to the privacy policy under which it was collected.

Disclosure and/or Transfer of Personal Information
We may disclose any and/or all personal information about you in the good faith belief that we are required to do so by law, including but not limited to requests pursuant to subpoena or court order, and/or disclosure to local, state, or federal law enforcement, or other government officials pursuant to investigations they are conducting.  In addition, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, Cutting Edge Gamer’s customer information may be transferred to our successor or assignee.

Aggregate Information
We may provide our prospective partners, advertisers, and other third parties with aggregate data about members and visitors to the Cutting Edge Gamer Website.  However, such data is anonymous, and we do not disclose personally identifying information about specific users.

How can I view or update my personal information?

To view or update your name, e-mail address, password, billing address or other account information, log in to My Account.  There is a link to My Account on most pages of the Cutting Edge Gamer Website.  Please note that you must log in with your e-mail address and password before you can update any account information.

If you believe that your account information contains errors, and you cannot correct those errors from the My Account page, please contact Customer Service by e-mail: [email protected].

What is Cutting Edge Gamer's policy regarding children?

Though the Cutting Edge Gamer service is fun for all ages, you must be 18 years of age or older to create a Cutting Edge Gamer account and use the subscription service.  Parents who wish to create an account on behalf of their children may do so provided that the parent is the account holder.

How do I ask a question or file a complaint? (Contact Information)

If you have any questions, complaints, or comments regarding this Privacy Policy or our information collection practices, please e-mail or contact us at:

By Mail:

CuttingEdgeGamer, LLC
Attn: Privacy Policy Administrator
3906 N. Lamar Blvd Suite 201
Austin, TX 78756
(512) 481-2134 – Monday-Friday, 9am-5pm CST

Or e-mail:  [email protected]

Any personal information you provide to the above postal mail or e-mail address will not be used to send you promotional materials unless you request it.

This Privacy Policy was last updated on July 1, 2014.